Privacy Policy

Last updated: January 2026

At Smart House, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.

1. Who We Are

Smart House is the data controller responsible for your personal data.

Office: 4 Raleigh Way, Thetford, Norfolk, IP24 2JS, UK

Email: SmartHouseGB@gmail.com

2. What Data We Collect

  • Identity Data: Name and surname.
  • Contact Data: Billing address, delivery address, email, and telephone number.
  • Financial Data: Payment details (processed securely via PayPal/Stripe; we do not store card details).
  • Technical Data: IP address, login data, browser type, and cookies.

3. Legal Basis for Processing

Contract: To process and deliver your orders.
Legal Obligation: To keep records for UK tax and VAT purposes.
Consent: For marketing emails (only if you explicitly opt-in).

4. Your Rights

Under UK GDPR, you have the right to access, correct, or delete your data. You may also withdraw marketing consent at any time.

For any requests, contact us at SmartHouseGB@gmail.com. You also have the right to complain to the ICO (Information Commissioner’s Office).

5. Data Retention

We keep order-related data for 6 years to satisfy UK legal and tax requirements.

Smart House - Committed to Your Privacy

© 2026 Smart House. All rights reserved.